Acuerdo para coaches

Versión coach-agreement-2026-09-07-v6-roles-por-finalidad · 7 de septiembre de 2026

Este acuerdo se celebra entre MIRIAMPDMODA COACHING SOCIEDAD LIMITADA (Hatipikal) y el coach identificado en su cuenta.

El coach solo introducirá o consultará información de personas con una base jurídica válida y una relación profesional legítima.
No creará cuentas, estudios ni perfiles de menores. Hatipikal está reservado a mayores de 18 años.
Usará los datos exclusivamente para el acompañamiento, planificación y funciones solicitadas en Hatipikal. Quedan prohibidas la venta, cesión, descarga masiva y reutilización para fines incompatibles.
Mantendrá la confidencialidad, usará credenciales individuales y protegerá razonablemente sus dispositivos. Comunicará inmediatamente cualquier acceso, envío o pérdida indebida mediante el canal de incidencias de Hatipikal.
Su actividad dentro de Hatipikal será exclusivamente de bienestar y acompañamiento no sanitario. No ofrecerá ni realizará diagnóstico, prevención o tratamiento de enfermedades, prescripción, interpretación clínica ni decisiones sobre síntomas o medicación.
Si una consulta exige valoración sanitaria, detendrá esa parte del servicio y derivará a la persona a un profesional sanitario fuera de Hatipikal. Tener una titulación sanitaria no amplía el alcance permitido dentro de la plataforma.
La reserva de una cita no le concede acceso a fotos, lesiones, analíticas ni otros datos de salud del cliente. No pedirá que se le envíen por mensajería, correo u otro canal para eludir esta separación.
Revisará todo resultado de inteligencia artificial antes de usarlo y no lo presentará como diagnóstico, prescripción, interpretación clínica ni garantía de resultado.
No formulará afirmaciones de salud o nutrición no autorizadas ni atribuirá a alimentos, suplementos, ejercicios o servicios capacidad para prevenir, tratar o curar enfermedades.
Al terminar la relación con un cliente dejará de acceder a sus datos y no conservará copias fuera de la plataforma salvo obligación demostrable.
Atenderá las instrucciones de Hatipikal sobre seguridad, derechos, retirada, conservación y auditoría, y colaborará en solicitudes de acceso o eliminación.
Each party’s role is assigned by purpose, in accordance with the proprietor’s decision of September 6, 2026. Hatipikal is the controller for the account, access, security, operation, platform support, compliance, its own commission, and the personal features used directly by the user. The coach is the controller for their private CRM, notes, forms they ask users to complete, schedule, professional tracking, and plans they create. For these purposes, Hatipikal acts as a data processor under the data processing addendum to this agreement. For sales by the coach, both parties are independent controllers: the coach for delivery, support, invoicing, taxes, refunds, and complaints, and Hatipikal for payment security, its commission, and its own platform obligations. Joint controllership under Article 26 GDPR only applies when the purpose and essential means of a campaign or program have been jointly decided. An agreement must be signed before collecting data, and joint controllership does not apply by default. The same data may be subject to different roles depending on the operation. This allocation reflects the proprietor’s operational decision and is still pending external legal validation.
El coach es también cliente de Hatipikal y presta por sí mismo el consentimiento aplicable a sus propios datos de salud. Este acuerdo no le autoriza a consentir por sus clientes.
Cuando una oferta identifique al coach o a su negocio como vendedor, el coach asumirá la información precontractual, entrega, atención posventa, cancelaciones, desistimientos, devoluciones, garantías, reembolsos, facturación e impuestos que legalmente le correspondan.
El coach mantendrá coherentes su identidad como vendedor, el recibo, la factura y el contacto de atención. Una cuenta técnica compartida podrá recaudar por su cuenta sin convertirse por ello en vendedor. El coach no excluirá derechos imperativos mediante expresiones como «no reembolsable».
Si una operación se devuelve, el cliente recibirá íntegramente el importe que legal o contractualmente le corresponda. En los servicios profesionales, el cargo nace en la cuenta Stripe del propietario vendedor: Stripe le imputa sus costes, devoluciones, contracargos y saldos negativos conforme a sus términos. Hatipikal recibe únicamente su comisión de aplicación, la devuelve cuando corresponda y no recibe ni adelanta el principal. La liquidación del colaborador es una obligación independiente del vendedor. Esta asignación no limita los derechos del cliente ni las responsabilidades imperativas frente a terceros.
The coach retains the rights to their own content and guarantees that they have the necessary rights and permissions. They grant Hatipikal only the limited technical licence described in the Terms of Service and will not copy, resell or distribute platform materials outside the authorised use.
The coach will not publish illegal, abusive or misleading content, or content that infringes privacy, image rights, intellectual property or industrial property. Hatipikal may remove or block content and suspend access in the event of a breach, a substantiated report or a risk to people, third parties or the platform.
Each party is responsible for its own services and decisions. Limitations of liability and obligations to third parties do not exclude mandatory liabilities or rights.
The parties will try in good faith to resolve any dispute through Hatipikal's contact channels, without depriving the coach or their clients of the remedies and authorities available under applicable law.
Hatipikal may amend this agreement to reflect changes to the service or applicable requirements. Any material change will have a new version and require renewed electronic acceptance before continuing.

Data Processing Addendum (Article 28 GDPR)

This addendum applies only to purposes for which the coach is the controller and Hatipikal processes data on their behalf: their private CRM, notes, forms they ask users to complete, schedule, professional tracking, and plans they create. For all other purposes, Hatipikal acts as the controller and this addendum does not apply.

Instructions. Hatipikal will process this data only according to the coach’s documented instructions, provided through the platform’s features, and will notify them if it believes an instruction violates data protection law.
Confidentiality. Anyone authorized to process this data is bound by confidentiality and may access only what is necessary to provide the tool.
Subprocessors. The coach gives general authorization for the subprocessors listed in Hatipikal’s privacy policy and provider register. Hatipikal imposes the same obligations on them, provides advance notice of planned additions and removals, and allows the coach to object.
Security. Hatipikal applies the technical and organizational measures under Article 32 GDPR described in its privacy policy and notifies the coach without undue delay of any data breach affecting this data.
Audits. Hatipikal provides the coach with the information needed to demonstrate compliance with this addendum and allows reasonable audits with prior notice, without compromising security or third-party data.
Return or deletion. When the relationship ends, the coach may export this data from the platform. Hatipikal will then delete it according to the published retention policy, unless legally required to retain it.
Assistance. Hatipikal assists the coach with data subject rights requests, impact assessments, and prior consultations, using the information available to it. Data subjects may exercise their rights through Hatipikal, which coordinates the response with the coach when the purpose is their responsibility.

Revisión y aceptación

The coach accepts it through a separate checkbox in Hatipikal. The platform keeps the version, the text shown or its verifiable fingerprint, the date, language, role and source of acceptance. Electronic acceptance is the ordinary evidence of the agreement; a handwritten signature is not required unless an external legal review determines otherwise for a specific case. If a new version is published due to a material change, the coach must accept it before using the app again.